A number of Google Voice users are having trouble receiving text messages, according to user reports. In a thread in Google’s Help forum spotted by Android Police, users have complained that while they can still send text messages through the VoIP service, text messages sent to them have not been showing up.

The issue seems to be present on both mobile and desktop, and Google has said it’s looking into the problem, but as of right now there isn’t a fix. “Thanks for reporting the issue you are experiencing with SMS messages. We're currently investigating. Please stay tuned for updates,” said the company in response to the complaints.

One person did note that the problem has been resolved for them, but others continue to experience the issue. Given that the issue is seemingly only affecting a small portion of Voice users, it shouldn’t take Google too long to find and address the problem.